Originally posted on Virtual Democracy:
In your volunteer-run, virtual organization, how do your members become engaged in sharing their time and knowledge? Do they come away from these activities enthused? Or do they feel like they never want to come back? Here are five danger signals that mean you should rethink and possibly reboot your organization.
- You can’t agree on what engagement is.
What are your metrics for engagement? How are you collecting these? What does engagement look like in your organization? If you cannot answer these questions, then you need to start over and rethink why anybody should become a member.
- When members tell you what’s important to them, you have no way to respond.
Engagement is where your organization shows it’s value to its members. Your members are intelligent, enthusiastic, and busy. They showed up. Every member needs to be able to find support to…
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I have a friend who is a teacher. We’ve been talking over the past few years about lots of different things, one of those being her career as a teacher, all the things that she does, the students she teaches, the materials she uses, and the educational system in general. Great conversations, to tell you the truth. The things that teachers do these days, teaching our children, future generations, if you will. They are, in effect, responsible for the education of our future leaders, our future workers, our future military, our future thinkers, our future educators, and so many more. They have a huge responsibility. And for the most part, most of them are doing a tremendous job. Well, they’re doing a tremendous job despite what they have been given in an education system that is becoming more and more difficult to teach in, more dysfunctional, and even to learn in.
In some areas the system is getting better. People are starting to recognize more the importance of proper health care and nutrition, and how that impacts our students abilities to learn. At least here in the Boulder Valley School District of Colorado, they are starting to serve healthier lunch choices, not such heavy carbs that inhibits the student’s ability to learn. So kudos to the food services group here in BVSD.
Every two to four years the system has the potential of significant changes made, typically not for the better, but simply because there’s someone new in political office. Mostly because this time around the election swung from a D to an R, or back again. Funny thing is, that that elected official is a lawyer or salesman or rancher or whatever, not an educator. I can’t think of one who is or was an educator. But they seem to have this grand idea of how the education system could be better. Oh wait, not that. It’s because the politicians corporate donors have a better idea of how the education system should be run, one in which would benefit the corporation financially. One that would produce worker drones for future jobs in the corporate world.
No child left behind. Or, as it should be called, leave all children behind. Or was it leaving no child left behind on the road to nowhere. This plan has to date been the worst for our education system.
One of the big issues I have with the education system is the standardized tests. More and more, teachers are forced to teach to the tests, not the subject matter. Teach how to take the tests better. How well the student does has an impact on how well the teacher is graded, how well the school is graded, how well the school district is graded, and so on. It’s not about teaching the student the subject matter, or teaching the student how to learn and be problem solvers, or how to be citizens of our communities. So the incentive is to teach to the tests to make sure the students do well and the teachers and school system receive favorable grades as well.
And more and more, those standardizes tests are being administered by private companies, the tests made up by private companies, the material written by private companies. These corporations are making out like bandits on the backs of our students, but mostly at their expense.
My teacher friend has repeatedly commented on how her job has become increasingly more difficult. That she has so much more paperwork to do, new systems to learn to account for how well the students are doing compared to expectations, which are determined by how well they do on these standardized tests. The teachers are having less and less time to actually teach the students, to help them learn, be present for them, to help them be future members of our society.
What, you ask, do I think should be done about it?
- Fully funded education pre-k through college graduation (bachelors or associate).
- Instead of basing school funding on property taxes or local taxes, make it equal across the nation, accounting for cost of living of course. But make sure that every student in every school all across the country have the best possible materials.
- Better requirements for healthier foods served at the schools. Studies have shown that consuming healthier organic foods, lower carbs, can improve a student’s innate ability to learn, to absorb information.
- Quiet time, 20 minutes at the start of the day and 20 minutes at the end of the day. This one helps the students to become present at the school in the morning, to calm them down, get them ready for the day. And at the end of the day to close out, calm down, and prepare for their after school activities and going home. It works, look it up.
- Do away with the standardized tests. Teach the subject matter. Teach the kids how to be problem solvers, how to think. Not what to think, but how to think for themselves.
- Teach the kids basic tasks that the everyday person does after graduation. How to balance their books, create a budget, cook, be able to take care of themselves.
- The Department of Education becomes the Department of Educational Excellence, researching the best environments and systems from all around the world, trying out these ideas in schools, making sure teachers have the best tools that they need to teach.
We can throw more and more information at our students, more and more requirements. But without providing the student’s with the ability to increase and improve their innate ability to learn, none of that will help in the long run.
Have you ever been in a restaurant and noticed that your server looks as if they just might be having a tough day? Doing their job, but maybe a little distracted?
Are you the type of person who gets pissed off because they might make a little mistake? Maybe they bring you fries instead of onion rings? Sweet tea instead of unsweetened tea?
Do you yell at your server, make them feel bad? Do you get on their case for every little thing? Do you go in there with the goal of getting something for free? If you order something and don’t like it, not because its cooked wrong or anything, but simply because you just don’t like it, and expect it to be replaced or get it for free?
Your servers are people too. They have lives, husbands, wives, boy friends, girl friends, children, classes to take, trying to get ahead in life, loved ones who depend on them, elders who might need health care, a pet that they love and care for just passed away, and so on and so forth. Just like you and me … They have their own lives that have come together in this one instance. How do you want that encounter to be remembered?
It’s amazing how many people think that they are their servants, not servers. People who don’t take the time to say hey, find out their name, make a nice comment about the way they look, say something nice, thank them for just being there.
When was the last time you asked your server their name? Or at least remembered their name? The last restaurant I went to, Don Pablo’s in West Lafayette, Indiana for me. And her name was Caitlyn. Lovely girl. Thank you Caitlyn for great service, and helping to make my experience with my friends a good one, a memorable one. Thank you.
So I know a few people in the restaurant business, managers or assistant managers, chefs or cooks, servers or hosts. And they have some of the best, and some of the worst, stories.
One story from an assistant manager, has one of his servers coming back into the kitchen in tears because the customer was being so mean, and just couldn’t go back out there on the floor. She was in tears, crying. Why?
So next time you decide to eat out, for whatever reason, you might want to take the time to be nice and have a good experience and a good interaction with probably a really nice person. They are people to, with their own lives, their own ups and downs, their own experiences. So why not be nice to them? As you sow, so shall you reap.
What a great word. I love that word.
Perspective: “a particular attitude toward or way of regarding something; a point of view.” – Google
So two people see something. Even though they are seeing the same thing, they each have a very unique perspective. Not just a different physical perspective, but also mental and emotional perspective.
Let’s examine the case where a person asks a questions or gives a piece of information to someone else. This is the case that caused me to want to write this little post here.
The person has thought of the question. The question is formulated based on the information in their head, information that they know about, they can even picture things in their mind, have an emotional response to certain pieces of information. They’ve painted a mental picture surrounding this question over a certain period of time.
With all that information that the questioner has at their disposal, they seem to assume that the person/people that they ask the question of have that same exact set of information and reaction, the same mental picture, even the same emotional response. The people being asked the question are hearing the question for the first time and have not had time to paint the picture in their minds, and it definitely won’t be the same picture. The questioner assumes that the question is clear, or the reference is clear, or whatever it is. But they couldn’t be further from the truth.
Okay … try this. Put yourself in everyone else’s shoes. From where they’re sitting, how would you ask the question so that it is clear, concise, and to the point and conveys enough information so that they can deliver an answer that is useful to yourself and to them. And how much time have you put into asking the question. Would it not be prudent to allow them to take some time to formulate an answer?
Same with note taking. Don’t assume that everyone sees your perspective on a note. Include links, include definitions, write out acronyms, include enough information so that everyone has the same information, or can get to that information.
And here’s a nice quote that I brought up with someone recently.
I have a perspective on an issue, you have a perspective on the same issue, and somewhere in the middle is the truth.
Had an interesting conversation today. The content of the conversation and the person I had the conversation with is unimportant for this post. It turned out to be a good discussion, and I imagine in the near future I’m going to learn a lot about the topic discussed. But first, I had to open up.
You see, the discussion started with me going on the defensive because my position was being attacked and ridiculed. So much so that I felt that I was personally under attack. My experience is that when someone’s position is attacked, they will more then likely go on the defensive, close up, and not be able to listen to the other person’s point of view, let alone change their mind. All the person ends up doing is defending their own position because it’s under attack. The harsher the attack, the more personal it is, the more you end up defending your position instead of opening up to the possibilities and having a nice lively discussion.
We see it all the time in politics to be sure. Instead of having constructive, lively discussions on the issues, the one side goes on the attack causing the other side to go on the defensive. Nothing gets accomplished. And when it turns personal, it becomes even worse. Not only is the position attacked, but the person as well. You’re busy defending your position and yourself.
And it took me a while to realize that I had closed down. Instead of listening to what the other person had to say, I was searching for the right weapon to fend off the attack, even coming up with “facts” to support my position. But once I realized what I was doing I was able to open up, listen to what the other person had to say, request research articles that I might be able to learn more, potentially grow as a human being, learn something new, and potentially change my position.
There is not one single issue out there that I am 100% on. I have a position, and I can discuss my position. But I’m never 100% positive that I am right. I mean, how could I be. For example, if I have my numbers right, 90+% of scientists are 95+% sure that global warming and global climate change is a critical issue and is human caused. But hey, there’s still that ~5% probability that we could be wrong. Highly unlikely, but possible. The world is a big place with many complex systems interacting together to create our world. And we understand such a small part of that interconnectedness. So how could we possibly be 100%. How could I be so absolute in my positions. I try to approach discussions, debates, conversations in such a way that I will speak to and promote my position, but there is a distinct possibility that I could be wrong. And I’ll be the first to admit it.
So let’s have a lively, constructive conversation on the issues, grow in our understanding and the various perspectives, and be open to the possibilities.